Members can freeze their membership. To freeze, you must give written notice 5 days before the requested freeze date. Freeze dates can either be the 1st of the month or the 15th of the month.
+ $10 freeze fee for every month or partial month that the membership is frozen
+ Minimum 15 day freeze
+ No charge for medical freezes (doctor's note required)
+ Members may freeze their membership for up to 3 months per calendar year (exceptions: medical or military)
After the original freeze period has been completed, membership will automatically renew to original monthly fee - unless written notice is given 5 days prior to the first of the month billing cycle.
FREEZE MEMBERSHIP REQUEST FORM
To cancel a membership, members must give at least 5 days written notice before the next billing cycle on the 1st of the month.
+ No cancellation fee
+ Re-enrollment fee will apply if you re-join within one year
CANCEL MEMBERSHIP REQUEST FORM
Need additional help, reach out to our membership staff at email@example.com